At Rogue Realiti, privacy is built on the same principles that guide every creation we produce: transparency, trust and respect.
We recognise that when you interact with Rogue Realiti, whether by visiting our website, creating a Collector Account, reserving an Edition, subscribing to our communications or contacting our team, you are entrusting us with your personal information.
We take that responsibility seriously.
This Privacy Policy explains how Rogue Realiti collects, uses, stores, shares and protects your personal information. It also explains your rights regarding your personal information and how you may exercise those rights.
This Privacy Policy applies to our website, Collector Accounts, Collector Reservations, purchases, customer support enquiries, marketing communications, promotions and other services provided by Rogue Realiti.
By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.
Rogue Realiti is a Singapore-based creative company specialising in limited edition wearable art. Throughout this Privacy Policy, 'Rogue Realiti', 'we', 'our' and 'us' refer to Rogue Realiti. 'Collector', 'you' and 'your' refer to any individual who visits our website or uses our services.
We collect only the personal information reasonably required to provide our services, process Collector Reservations, fulfil purchases, verify authenticity, provide customer support, improve our website, comply with legal obligations and protect our collectors. We do not sell your personal information.
We may collect identity information, contact details, Collector Account information, Collector Reservation information, payment information processed through Stripe, transaction history, communications and technical information such as IP address, browser type, device information and website usage.
Information is collected directly from you when you create an account, reserve an Edition, purchase a Creation or contact us. We also collect certain technical information automatically through cookies and receive limited information from trusted third-party providers including WooCommerce, Stripe, shipping providers and analytics services.
Where the GDPR or UK GDPR applies, we process personal information on the basis of contract, legitimate interests, legal obligations or your consent where required by law.
We use personal information to manage Collector Accounts, process Collector Reservations, process payments, arrange shipping, issue Certificates of Authenticity, provide customer support, communicate updates, improve our services, prevent fraud and comply with legal obligations.
Collector Accounts allow you to manage personal information, reservations, order history and communication preferences. You are responsible for maintaining the confidentiality of your account credentials.
When you reserve an Edition, we process the information necessary to allocate your reservation, communicate production updates, process the remaining balance in accordance with the Collector Reservation Terms, arrange delivery and maintain authenticity records.
Our website uses WooCommerce to operate our online store and Stripe to securely process payments. WooCommerce stores information necessary to manage Collector Accounts, Collector Reservations and purchases. Stripe processes payment transactions and Rogue Realiti does not retain your full payment card details.
Where you choose to receive marketing communications, we may send information regarding future Editions, releases, collaborations, events and news. You may unsubscribe at any time. Operational communications relating to your account or reservations may still be sent.
We use cookies and similar technologies to improve website functionality, security and performance. Certain cookies are required by WooCommerce and Stripe to operate the website and securely process transactions. Where required by law, we will obtain your consent before placing non-essential cookies.
We only disclose personal information where reasonably necessary to provide our services, operate our business or comply with legal obligations. We may disclose information to Stripe, WooCommerce, professional advisers, regulators where required by law and service providers acting on our behalf. We do not sell or rent your personal information and do not disclose it for unrelated third-party marketing purposes without your consent.
Your personal information may be transferred, processed or stored outside your country of residence. Where international transfers occur, Rogue Realiti takes reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy laws.
We maintain appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration and destruction. While we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce our legal rights. When information is no longer required it will be securely deleted, anonymised or otherwise disposed of.
Subject to applicable law, you may have rights to access, correct, delete, restrict or object to the processing of your personal information, request portability of your data and withdraw consent where processing is based on consent.
Where Singapore's Personal Data Protection Act applies, Rogue Realiti will collect, use and disclose personal data only as permitted by law. You may request access to or correction of your personal information by contacting us.
Where the Australian Privacy Act applies, Rogue Realiti manages personal information in accordance with the Australian Privacy Principles. You may request access to or correction of your personal information and make a privacy complaint.
Our Website may contain links to third-party websites. Rogue Realiti is not responsible for the privacy or security practices of those websites and encourages you to review their privacy policies.
Our services are intended for adults. We do not knowingly collect personal information from children without appropriate consent. If we become aware that this has occurred, we will take reasonable steps to remove the information.
We may update this Privacy Policy from time to time. Any revised version will be published on our Website with an updated effective date.
Email: hello@violetlotusgroup.com
Website: www.roguerealiti.com
We may request information to verify your identity before responding to privacy requests.
If you believe we have not handled your personal information appropriately, please contact us first. If you remain dissatisfied, you may lodge a complaint with the relevant privacy regulator in your jurisdiction.
Rogue Realiti currently uses the following providers:
We will update this Privacy Policy if these providers change in a way that materially affects how your personal information is processed.
This Privacy Policy is intended to operate consistently with applicable privacy laws, including the GDPR, UK GDPR, Singapore PDPA, Australian Privacy Act 1988 (Cth) and other applicable privacy legislation.